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Microsoft has announced that they are consolidating Microsoft 365 Business Voice, their cloud-based phone system for small and medium businesses,  with their Enterprise offerings into a new SKU named “Teams Phone with Calling Plan”.

The intention is to simplify the purchase decision process and streamline the delivery of enterprise-grade capabilities to SMBs.

Teams Phone with Calling Plan is an all-in-one communication solution that helps SMBs reduce costs and simplify operations. It brings together calling, chat, meetings, and collaboration into a single app, enabling users to make phone calls from anywhere, on any device including computers, smart phones, desk phones, and meeting rooms.

Includes key phone components: Phone system and home calling system, into a single package. Audio Conferencing will also be available as part of all Teams including Microsoft 365 and Office 365 registered.

Calling Group Teams delivers secure, reliable, and rich beats with features such as automatic servers, call lines, consultation transmissions, and voicemail transcripts, while using Microsoft’s trusted cloud to deliver reliable, high-quality sound with intelligent AI power.

Customers can easily manage the solution in the same administrator console with their other Microsoft 365 and Office 365 services.

The Teams Phone with call system will be available in 33 markets as an addition to Microsoft 365 and Office 365 programs that include Microsoft Teams and can be purchased directly from Microsoft or an IT partner. Partners may start swapping Team Team with CSP Calling System on January 1, 2022.


Those countries include Argentina, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru , Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Ukraine , United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, and Vietnam.

It will also be available directly on the Teams Phone website in the US, UK, and Canada on January 3rd, and in the remainder of markets later in January.

Teams Phone can also be purchased as a standalone service, which gives businesses the option to bring a calling plan from a third-party provider and is available in over 70 countries through a Microsoft partner.

via Neowin

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